Privacy Policy

At MrMoney88, protecting your personal data is just as important as offering a fair and dependable gaming experience. This Privacy Policy explains what details we collect when you visit mrmoney88-my.com, how we handle and protect them, who we share them with, and your rights and choices as a player in Malaysia.

We process personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. When you access our website and use our services, you accept the data practices outlined here. This privacy policy applies to all visitors and registered members aged 18 and older; our platform is strictly for adults, and we do not collect personal details from minors.

Information We Collect

We collect details that help us confirm your identity, process transactions and improve our service. This generally falls into three categories:

• Account information you provide during registration, such as your name, date of birth, email address, phone number and account login details.
• Verification and payment details needed for Know-Your-Customer (KYC) checks and account deposits or withdrawals, including e-wallet or bank details processed through encrypted payment partners.
• Technical and usage data collected automatically, such as your IP address, device model, browser, pages viewed and the games you play on the site.

We only ask for data that is clearly necessary to run your account, follow Malaysian regulations and protect the platform against fraud.

How We Use Your Information

Your data helps us provide and protect the services you use on MrMoney88. Specifically, we use it to:

• Set up and manage your account, and verify your age and identity;
• Process your deposits, withdrawals and bonus credits, including any free credit you claim;
• Spot and prevent fraud, money laundering and unauthorised account access;
• Personalise your game suggestions and improve site performance;
• Provide customer support and respond to your questions;
• Comply with our legal, regulatory and licensing duties.

We process your data only where we have a lawful basis to do so: usually your consent, carrying out our contract with you, or complying with the law.

Cookies and Tracking Technologies

Like most websites today, we use cookies and similar tools to keep you logged in, remember your settings and see how our pages are used. Essential cookies are needed for the site to work, while analytics and marketing cookies help us track visitor traffic and improve content. You can manage or turn off non-essential cookies in your browser settings at any time, although some features might not work properly if you do. Where required, we ask for your consent before using non-essential cookies, and you can change that choice whenever you return to the site.

How We Protect Your Data

We maintain technical and organisational measures to protect your personal details. These measures include SSL/TLS encryption for active data transmission, restricted staff access on a need-to-know basis, protected server systems, and routine security audits. Payment information and KYC documents are handled through encrypted third-party processors instead of being stored in plain text on our internal servers. We follow similar standards when testing our game catalogue, and you can read more in how we test games and bonuses.

Sharing and Disclosure

We never sell your personal information. We only disclose it when required and under strict privacy protections, such as with:

• Approved payment gateways and local e-wallet partners to process your transactions;
• Identity-checking and fraud-prevention service partners;
• Regulatory bodies, auditors, or law-enforcement agencies when required under Malaysian law;
• Technical service providers who assist with hosting and platform maintenance under confidentiality terms.

Any third-party provider processing your information on our behalf must keep it secure and use it solely for the agreed service.

Data Retention

We keep your personal data only while your account remains active or as needed to deliver our services, settle disputes, and meet legal, tax and anti-money-laundering rules. When information is no longer needed, we delete it securely or anonymise it.

Your Rights Under the PDPA

As a player in Malaysia, the PDPA gives you clear control over your personal data. You have the right to:

• Access the personal details we hold about you and ask for a copy;
• Correct any information that is inaccurate or outdated;
• Withdraw consent for specific data handling, including marketing;
• Ask us to limit or stop processing your personal data in certain circumstances.

To exercise any of these rights, contact our support team using the details at the end of this page. We treat responsible data handling as part of the standard duty of care behind our commitment to responsible gaming.

Marketing Communications

With your consent, we may send you updates on new games, bonuses and current promotions. Every promotional message includes a clear way to unsubscribe, and you can opt out at any time without affecting your ability to play or log in to your account.

Children’s Privacy

MrMoney88 is strictly for adults aged 18 and over. We do not knowingly collect or handle personal data from anyone under the legal gambling age. If we find out that a minor has registered or provided details, we will suspend the account and delete the stored data promptly. Parents or guardians who believe an underage person has used our services should contact us right away so we can take appropriate action.

International Data Transfers

Some third-party providers we use for hosting, payments and fraud prevention may process data outside Malaysia. When this happens, we take practical steps so your information continues to receive protection consistent with the PDPA, including formal contract terms and working only with established partners who follow recognised security standards.

Third-Party Links

Our site may link to external websites, such as payment services or responsible-gambling resources. This Privacy Policy does not cover those third-party pages, and we encourage you to read their own privacy notices before sharing any personal information with them.

Changes to This Policy

We may update this Privacy Policy from time to time to match changes in our services or the law. The latest version will always appear on this page with an updated date, and we will notify registered members about significant changes. To find out more about who we are and how we operate, visit About MrMoney88.

Contact Us

If you have any questions about this policy or how your data is managed, please contact our support team through the live chat or message options on our website. We aim to answer every privacy query promptly and clearly.